At KheloSuper, we are devoted to the privacy of you and the protection of your personal data. This Privacy Policy explains what information we collect about you, how we use your data, and what we do to ensure the safety of your data during our services.
You agree to the handling of your data as detailed in this policy by signing up through or using the services of KheloSuper. KheloSuper is a site that will be accessed by, and information will be gathered in various ways, e.g., when you visit our site, sign up, sign in to your account online or on a mobile device, etc.
Information We Collect
So that we can offer you a safe, smooth, and game experience tailored around your preferences, we have the following categories of data:
- Personal identification data: When you sign up or set up your account, we require some personal data, such as your real name, birth date, home address, and e-mail or cell phone number.
- Device and Technical Info: Besides the manual input of data, we also collect technical and device info. These may be the type of your device, IP address, browser details, operating system, and other such things when you surf in or play via the portal web or ID app.
- Transaction & Payout Details: Our job is to manage and support your account and make payouts quickly and reliably. Hence, we keep track of all your deposit and betting activity and withdrawals as well!
- Verification of Identification: We request you to send your documents proving that you are you, the real user, in the way you have described and you haven’t committed age verification fraud. These include but are not restricted to government ID that has been checked and found to be real.
How We Use Your Information
Use of information will be made under very strict terms. The main purposes for which we use your info include:
- Identification management: for the purpose of creating a digital identification card for you, we are able to authenticate your identity through a secure registration/login process and keep up with all your operations across your different devices via the mobile app.
- Money Processing: The use of this information allows our team to handle the payment process of new customers, perform instant payouts from winnings or deposits, and keep account balances at the correct level.
- Security & Fraud Prevention: By verifying your identity, the use of your personal identification data will help us detect any unusual transactions and take actions to protect your account against any unauthorised access.
- Improvement of the service delivery: Your personal details and the way you interact with our products can help us to make our web and mobile application interfaces easier to navigate while also being better at performance.
- Adhering to the Laws: We will do everything that is required of us by the laws, court orders, etc. in connection with the protection of the rights of KheloSuper and our other customers as well as that of the public.
Data Storage and Security
- Strong Encryption: Every time your personal, login credentials, or payment details travel between your device and our servers, they are protected by 256-bit SSL encryption, which is one of the industry’s most secure standards.
- Safe Servers: Multi-layer firewalls are used to protect our servers that hold your account details, and access is very strictly limited.
- Data Retention: We will only keep your data for the length of the service period, or a longer period if there is a legal, accounting or other requirement.
Information Sharing and Disclosure
Sharing privacy is one of our key values at KheloSuper, and so we do neither sell nor rent your information to others. However, there are limited scenarios when we might disclose the data to third parties and only in these cases:
- Partner with reliable service providers: When we decide to use a service provider who does not work under our umbrella, then these third parties must sign an agreement to safeguard your data. This includes examples of legitimate partners who have been allowed to work with us, such as the one in charge of handling payments and hosting our secure servers.
- Compulsory disclosure: We may disclose your information to law enforcement agencies if we are compelled by law, a court order, or governmental regulation to do so to protect the rights, property, or safety of KheloSuper, users, or public.
Rights of Users
One of the main purposes of your data privacy policy includes the following elements:
- Access and Correction: You are allowed to request the information stored in your account and can also demand modifications of any wrong information contained in your personal data if found.
- Deletion of Data: You have a right to request the deletion of your record and your personally identifiable information, provided that there are no legal or business requirements to retain the information.
- Preferences in Communication: You have the freedom to decline promotional communications at any moment through a change in your account settings or unsubscribing by using the links in newsletters.
Cookies and Similar Technologies Policy
KheloSuper uses cookies and other tracking tools to remember your preferences, improve and customise the user experience, keep you logged in securely during different sessions, and study patterns of behaviour of website visitors and app visitors. You can alter your cookie preferences through your computer browser.
Alterations to this Privacy Policy
At anytime, we reserve the right to upgrade, amend, or make changes to this Privacy Policy to better the platform through the use of new technology or to comply with new legislation or regulation. For major revisions, the revised Privacy Policy will first come up as a posting here where you can view it before any of the other pages. By continuing to use our offerings, you automatically give and accept the updated Privacy Policy as your formal and legal agreement to the revised Privacy Policy terms.
Contact Us
If there’s any point of confusion that you feel regarding this Privacy Policy or anything about the way your data will be handled, do not hesitate to get in touch with our support specialists at KheloSuper through the ticketing facility on your dashboard.
Note: This Privacy Policy aims at full disclosure about how KheloSuper uses your data. We endeavour to set the highest level in terms of privacy and data security.